FREQUENTLY ASK QUESTIONS

Frequently Asked Questions

1. What sizes do you offer ? We offer sizes ranging from S to XXL, ensuring a fit for every body type. 

2. What payment methods do you accept? We accept any credit/debit  cards (Visa, MasterCard, American Express) as well as PayPal.

3. How can I track my order? Once your order has shipped, you will receive a shipping confirmation email with tracking information. 

4. What is your return policy? We offer a return policy for unworn and unwashed items. Please visit our REFUND POLICY page for detailed instructions.

5. Do you ship internationally? Yes, we ship to most countries worldwide. Shipping costs and delivery times may vary depending on the destination.

6. How can I contact customer service? You can reach our customer service team via email at RitzyyWavyyCares@gmail.com or through our instagram @ritzyywavyy.

7. Are your products sustainable? We are committed to sustainability. Our products are made from ethically sourced materials, and we strive to minimize our environmental impact throughout the production process.

8. Do you offer gift cards? Yes, we offer electronic gift cards that can be purchased and redeemed online. They are a perfect gift for any occasion.

9. How often do you release new collections?We release new collections seasonally, with fresh designs and styles to keep up with the latest trends. Sign up for our newsletter to stay updated on new arrivals.

10. Can I pick up my order?
For the time being we do not have a physical store so we do not offer pick up locations.